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The correct answer is answer option 2 - advocate.

To advocate is to speak or write in favour of someone or something in a public setting. The noun advocate describes a person doing so. The clue to this answer is the phrase speak up. While the person speaking could have other relationships with Sean, this time he/she is talking about speaking up for him to others, making him/her his advocate.

The correct answer is answer option 2 - switchboard.

Did you answer this question incorrectly? We recommend that you memorize the word and its meaning. It’s a common word in the established vocabulary for international communication, also known as "Business English".

The correct answer is answer option 2 - exceed.

You can find valuable tips and explanations on English spelling in the Spelling Study Guide in your PrepPack™.

Det finns inga speciella ord eller fraser som direkt leder oss till den korrekta fliken. Vi behöver titta i alla sektioner i alla flikar för att hitta en relevant överskrift. Påståendet nämner ett japanskt företag som heter Blackcurrant, vilket nämns i "Samarbeten"-fliken. Därför verkar den vara den korrekta fliken.  

I "Blackcurrant"-sektionen står det: "En ledande japansk mobiltillverkare. [...] Dock har samarbetet påfrestats under den senaste tiden.p.g.a. Arclights troliga expansion in på mobiltelefonmarknaden, vilket kommer att göra de två företagen till direkta konkurrenter."

För det första bekräftas det att Blackcurrant är en japansk mobiltelefontillverkare. För det andra ser vi att det uppstått påsfrestningar mellan företagen då Arclight vill börja tillverkar mobiltelefoner men Blackcurrant inte är glada över detta. Detta bekräftar att Blackcurrant inte är intresserade av att öka konkurrensen på mobilmarknaden, vilket betyder att påståendet är SANT. 

Ordet "avdelning" antyder att svaret på denna fråga finns att hitta i "Avdelningar"-fliken. Grafen visar förtjänster för olika avdelningar under en treårsperiod. 

Vi behöver jämföra barnavdelningen med babyavdelningen under räkenskapsår 6-8. Om du tittar på grafen kan du se att under räkenskapsår 6 hade båda avdelningar samma förtjänst. Under räkenskapsår 7 och 8 tjänade barnavdelningen in mer pengar än babyavdelningen, inte mindre. Därför är påståendet falskt. 

In our example, the best option is option 2.

Primary competencies: Resilience; Organisational thinking 
Secondary competencies: Resource management; Conscientiousness 
Best response: 2
Worst response: 3

Explanation: This item examines your ability to focus on your work despite dealing with personal issues. Additionally, this item sets out to examine your conscientiousness, specifically your ability to take responsibility for your actions, as you are told that your work performance has declined due to you being unfocused at work. The best response to this scenario is one that both takes action to improve performance of the sales team and also takes responsibility for the poor performance so far.

Response #1 demonstrates conscientiousness as you are able to admit that your inability to focus at work has led to the decline in sales, and so you take responsibility for the poor performance of your sales team. Although it is good that you explain your personal situation to your director and apologise for letting it interfere with your work, you don't put any effort into changing the current situation. Taking a few days off while your team and you are dealing with new changes in the market displays a lack of organisational thinking, as you are not putting the organisation’s objectives at the highest priority. Additionally, you demonstrate a lack of resilience as you are unable to retrieve effectiveness following setbacks in your work performance. 

Response #2 demonstrates resilience as you are able to re-focus on your work, putting aside any personal issues that may have distracted you previously. You demonstrate organisational thinking as you are determined to advance the company's objectives—to increase performance and hence sale figures. Your decision to consult other sales directors shows resource management skills, as you are able to use fellow colleagues to advance your goal. Thus, this is the best response choice. 

Response #3 is a passive response. Although you update your director on the changes in the market, you explain that there is nothing you can do about them. This response choice shows a lack of resilience on your part. Furthermore, this response lacks conscientiousness as you do not take any responsibility for the poor performance of your team. Rather, you place the entire blame on the changes in the market.

Response #4 appears effective as you set new, more attainable sales targets in line with the changes in the market, which could help to increase sales performance. However, this response avoids the main problem of the scenario—your ability to deal with personal issues without letting them interfere with your work performance. Scolding your team members indicates that you take no responsibility for the decrease in performance and sales, displaying a lack of conscientiousness and loyalty towards your team. Not only do you shrug off responsibility for the decline in sales numbers, but you also alienate your team. 

The two positive responses are #1 and #2 as both demonstrate resilience. Response #2 is the better response as you take an active approach to increase sales performance, whereas response #1 lacks action. 

The two negative responses are #3 and #4. Response #4 is slightly better as you set some new attainable goals to deal with the change in the market, whereas response #3 is extremely passive and shrugs off responsibility, making it the worse response.